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About

What You Should Know About InMoment

This is what we do

InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more meaningful relationships with their customers. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as strategic guidance, support, and services to nearly 400 brands in 95 countries.

Our core values

Five simple principles guide what we do and how we do it. It doesn’t matter what department, office, or country we’re in, we play by these same rules.

Simple & Elegant

Bold

Innovative

Human

Invested

We are a global company with offices in four countries

United States

Australia

Canada

United Kingdom

Culture

We’re hiring

InMoment is that rare breed of being both a profitable, reliable company and a really fun place to work. Check out our open positions—you might be a good fit!

Learn More »

Your life is made up of a series of moments, and every one counts.

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CX Elevated Conference

Customer Experience Elevated is our annual destination for brands looking to transform the way they think and operate. It’s a social event with the aim of inspiring new and improved customer experience strategies, and it’s our opportunity to show your brand how to turn InMoment’s industry-leading analysis into business-elevating action.

Learn More
  • Read Bio  » Andrew Joiner
    Andrew Joiner

    Chief Executive Officer

    Read Bio  » John Sperry
    John Sperry

    Chief Scientist

    Read Bio  » Mark Webb
    Mark Webb

    Chief Financial Officer

    Read Bio  » Kristi Knight
    Kristi Knight

    Chief Marketing Officer

    Read Bio  » JD Nyland
    JD Nyland

    Chief Product Officer

    Read Bio  » Brad Clark
    Brad Clark

    EVP, Solutions & Services

    Read Bio  » David Powell
    David Powell

    VP, Human Resources

    Read Bio  » Gary Challburg
    Gary Challburg

    VP and General Counsel

  • John Sperry

    Chairman of the Board, InMoment

    Stephen P. Weisz

    Marriott Vacations Worldwide Corp.

    Glen D. Mella

    Cypher

    Mark Ludwig

    Sorenson Capital

    Marc Fuller

    Peterson Partners

    Richard D. Hanks

    InMoment

    Ron Mika

    Sorenson Capital

Press

Exciting news from the frontlines of the CX industry