from and about InMoment
from and about InMoment
Press Release | Sep 17, 2019
SALT LAKE CITY–(17 September 2019)–InMoment, the leading provider of Experience Intelligence (XI), today announces the next evolution in its approach to providing the intelligence businesses need to create meaningful experiences that also impact the bottom line—the XI Transformational Framework.
Businesses today, regardless of industry, are investing in CX but failing to see results or impact, and the reasons are varied: experience design isn’t thoughtful or intentional. CX programs are stagnating due to lack of strategy and techniques to engage the organization.
Press Release | Aug 22, 2019
SALT LAKE CITY (August 22, 2019) – InMoment, the leading provider of Experience Intelligence (XI), was named the winner of a Bronze Stevie® Award in the Relationship Management Solution category in the 16th Annual International Business Awards®.
The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide—public and private, for-profit and non-profit, large and small—are eligible to submit nominations.
Press Release | Aug 01, 2019
LONDON (1 August 2019) — The UK Customer Experience (CX) Awards announced InMoment’s client, CYBG, has been selected as a finalist in this year’s annual awards. As one of the industry’s most prestigious CX events, the awards recognise organisations delivering innovative customer experiences. InMoment is an established leader in experience intelligence.
CYBG, the 6th largest bank in the UK, has been named as a finalist for its CX programme, CX Success, in partnership with InMoment.
Press Release | Jun 18, 2019
SALT LAKE CITY–(BUSINESS WIRE)–Topgolf® has selected InMoment™, the leading cloud-based experience intelligence platform, to provide the rapidly growing company with the ability to better understand its unique and multifaceted human experience from both a customer experience (CX) and employee experience (EX) perspective.
Press Release | May 15, 2019
SALT LAKE CITY (May 15, 2019) — InMoment, a leader in customer experience management, today announced that it has received a strategic growth investment from funds advised by Madison Dearborn Partners, LLC (“MDP”), a leading private equity firm based in Chicago.
Market Release | Mar 26, 2019
SALT LAKE CITY (March 26, 2019) — InMoment, the leading provider of Experience Intelligence (XI), today announced an integration with Adobe Experience Cloud to unite the complexity of human experience data with behavioral marketing data.
Press Release | Mar 19, 2019
SALT LAKE CITY (March 19, 2019) — InMoment, the leading provider of Experience Intelligence™ (XI), today announced it has been named to the Women Tech Council’s 2019 Shatter List for actively employing measures to help break the glass ceiling for women in technology. This is InMoment’s second consecutive appearance on the list, and the company was among 46 others recognized based on the development and successful implementation of measures that create gender-inclusive cultures where women can contribute and succeed.
InMoment VP of Customer and Employee Experience Strategy, Dr. Paul Warner, shares insights on how businesses can accurately measure their employees’ experiences and how to improve customer experience along the way. “As EX ascends to its rightful place next to CX as a driver of business impact, the question of how to measure and analyze it becomes even more pressing. The answer is not as simple as just cross-applying the metrics one would use for CX.”
—InMoment hosts leading Australian food franchisor in showcasing how customer experience intelligence is driving company success
SINGAPORE (26 August 2019) — This week at Forrester’s CX Singapore 2019, InMoment, the leader in Experience Intelligence (XI), will host a session with Minor DKL Food Group, the owner of The Coffee Club, in presenting “The Real Work of Turning CX Insights into Results.” Taking place on 28 August in Singapore, the event will bring together some of the world’s best customer experience thought leaders, technology providers, and professionals.
SYDNEY (15 August 2019) — InMoment, the leading provider of Experience Intelligence™ (XI), announced it has been shortlisted as a potential winner in Australia’s Customer Experience (CX) Awards in the Best CX Partner category.
InMoment was shortlisted for the award for helping brands identify gaps in experience intelligence and applying ground-breaking technology to enable them to better understand their customers.
Through a rigorous and transparent judging process, and by bringing together the CX leadership community, the CX Awards benchmark and recognise the very best customer experience initiatives in the ANZ region.
News | Aug 09, 2019
News | Jul 01, 2019