from and about InMoment
from and about InMoment
Press Release | Sep 17, 2019
SALT LAKE CITY (17 September 2019) — InMoment, the leading provider of Experience Intelligence (XI), today announces the next evolution in its approach to providing the intelligence businesses need to create meaningful experiences that also impact the bottom line—the XI Transformational Framework.
Businesses today, regardless of industry, are investing in CX but failing to see results or impact, and the reasons are varied: experience design isn’t thoughtful or intentional.
Press Release | Aug 22, 2019
SALT LAKE CITY (August 22, 2019) – InMoment, the leading provider of Experience Intelligence (XI), was named the winner of a Bronze Stevie® Award in the Relationship Management Solution category in the 16th Annual International Business Awards®.
The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide—public and private, for-profit and non-profit, large and small—are eligible to submit nominations.
Press Release | Aug 01, 2019
LONDON (1 August 2019) — The UK Customer Experience (CX) Awards announced InMoment’s client, CYBG, has been selected as a finalist in this year’s annual awards. As one of the industry’s most prestigious CX events, the awards recognise organisations delivering innovative customer experiences. InMoment is an established leader in experience intelligence.
CYBG, the 6th largest bank in the UK, has been named as a finalist for its CX programme, CX Success, in partnership with InMoment.
Press Release | Jun 18, 2019
SALT LAKE CITY (June 18, 2019) — Topgolf® has selected InMoment™, the leading cloud-based experience intelligence platform, to provide the rapidly growing company with the ability to better understand its unique and multifaceted human experience from both a customer experience (CX) and employee experience (EX) perspective.
Press Release | May 15, 2019
SALT LAKE CITY (May 15, 2019) — InMoment, a leader in customer experience management, today announced that it has received a strategic growth investment from funds advised by Madison Dearborn Partners, LLC (“MDP”), a leading private equity firm based in Chicago.
Market Release | Mar 26, 2019
SALT LAKE CITY (March 26, 2019) — InMoment, the leading provider of Experience Intelligence (XI), today announced an integration with Adobe Experience Cloud to unite the complexity of human experience data with behavioral marketing data.
Press Release | Mar 19, 2019
SALT LAKE CITY (March 19, 2019) — InMoment, the leading provider of Experience Intelligence™ (XI), today announced it has been named to the Women Tech Council’s 2019 Shatter List for actively employing measures to help break the glass ceiling for women in technology. This is InMoment’s second consecutive appearance on the list, and the company was among 46 others recognized based on the development and successful implementation of measures that create gender-inclusive cultures where women can contribute and succeed.
LONDON (17 October 2019) — InMoment, the leading provider of Experience Intelligence (XI), and CX global leader Ipsos, are proud to announce the selection of their client, Crystal Ski Holidays, market leader within the ski industry, as a finalist in the Best Use of Voice of the Customer (VOC) category of the Engage Awards 2019—the only customer and employee engagement industry awards in the UK.
Over the last two years, with the support of Ipsos and InMoment and the successful implementation of its VOC programme, Crystal Ski Holidays has transformed itself into a customer-centric business.
SAN FRANCISCO (October 15, 2019) — InMoment, the leading provider of Experience Intelligence (XI), is presenting with global footwear and sportswear retailer Foot Locker at this year’s Forrester CXSF event. The presentation will take place in San Francisco on Oct. 17, with Andrew Park, VP Experience Intelligence Strategy at InMoment, and Tyler Saxey, Director, Customer Experience at Foot Locker.
The conference itself will focus on the future of Experience Design, and InMoment and Foot Locker will share how to use actionable intelligence to create the inclusive, personalized experiences for customers both in-store and online.
InMoment VP of Customer and Employee Experience Strategy, Dr. Paul Warner, shares insights on how businesses can accurately measure their employees’ experiences and how to improve customer experience along the way. “As EX ascends to its rightful place next to CX as a driver of business impact, the question of how to measure and analyze it becomes even more pressing. The answer is not as simple as just cross-applying the metrics one would use for CX.”
Press Release | Aug 26, 2019
Press Release | Aug 15, 2019
News | Aug 09, 2019