❮ Resources

VoC 2.0: How to Drive Decisive Action on Multichannel Feedback

October 30, 2015

Join our panel of professionals and practitioners for a CX Mastery session that goes beyond the “scary parts” of your organization to a place where Voice of Customer (VoC) surpasses “mapping and reacting” and leads to inspirational organizations flush with conflict-resolving context.

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VoC 2.0: How to Drive Decisive Action on Multichannel Feedback

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