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Contact Center Evolution amid an Omnichannel Revolution

October 16, 2015

Kicking off Call Center IQ’s 2015 Omnichannel Customer Experience Summit, InMoment Head of Contact Centers Eli Fillmore partnered with CCIQ Head of Research Brian Cantor to divulge the latest research-driven, contact center–focused recommendations on how to evolve in the face of an ever-changing landscape.

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Contact Center Evolution amid an Omnichannel Revolution

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