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Closing the Loop: Saving Relationships By Effectively Resolving Customer Issues

White Paper

March 17, 2017

Research shows 91% of unhappy customers won’t return to your brand—and that it typically takes about 12 positive experiences to make up for one unresolved negative experience.

So how do you create a system that resolves and prevents negative experiences?

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White Paper

Closing the Loop: Saving Relationships By Effectively Resolving Customer Issues

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