Get the Most from Your Customer Data
You have plenty of data from your current VoC vendor and other sources, but actionable insights that help drive your business are in short supply. We know switching up your feedback program can be a challenge, whether it is getting internal support, negotiating a new contract, or the associated time and cost.
No Need to Rip and Replace
InMoment has the analytics solution you need to extract more meaningful insights from your existing data. And we can implement it quickly and easily—leveraging your existing data, regardless of what vendor is collecting it.
Every component of our advanced analytics engine works in unison with our platform to deliver actionable intelligence. No matter the source, InMoment can give you more, and better, insights from your CX data.
Take Advantage of Industry-Leading Analytics
We have spent years tuning our analytics to meet the unique customer experience needs of specific industries. Through our highly accurate, fully integrated predictive, prescriptive, and text analytics, InMoment ensures that you get the most from your customer data. And we keep you updated every step of the way with real-time alerts, custom dashboards, and flexible reporting.
"InMoment's analytics prowess and collaborative approach enable us to tap into the wisdom of our customers to create a win-win-win experience. Our employees win because they're armed with the feedback they need to perform at the top of their game. Our customers win because we're able to react and strive to exceed their expectations. With effective, engaged employees and loyal customers, our business wins in the form of real bottom line success."
—John Wompey, Foot Locker, VP of CX and Connectivity, North America