Products

Software to Improve and Optimize the Customer Experience

Voice of Customer

Get the tools you need to listen to, understand, and share customer stories across your organization to drive better business decisions.

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Analytics Overlay

Use InMoment’s best-in-class analytics on your existing VoC data—regardless of vendor—to get more actionable intelligence from your unstructured data.

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Closed Loop

Close the loop with individual customers while uncovering and addressing larger patterns and trends to more easily identify the root cause of their issues.

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Employee Engagement

Turn employee satisfaction into employee engagement while understanding the impact your customers and employees have on each other.

Professional Services

Supplement your technology solutions with professional services, like SEM, net brand driver, loyalty modeling, and more—from InMoment’s Ph.D.-led team.