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InMoment Hosts NPS Best Practices Webinar with Bain & Co. June 22
Learn how to turn common pitfalls into success Registration now open for free event SALT LAKE CITY (May 26, 2017) — On Thursday, June 22, InMoment will co-host a webinar with Bain & Co., titled: “NPS®: Avoiding Pitfalls and Ensuring Success with Net Promoter.” This webinar is part of InMoment’s continuing customer experience (CX) best practices educational content series, and is available at no cost to participants. Event and...
InMoment’s CX Elevated™ EMEA Conference Smashes Attendance Records, Attracts Leading Global Brands
Customer Experience leaders from Marks & Spencer, The North Face, TIffany & Co., Revolution Bars, Wilko showcased best practices and program innovation BIRMINGHAM, U.K. (18 April 2017) — A record-breaking number of brands and customer experience (CX) practitioners from across Europe gathered to network, share best practices, and preview cutting-edge CX technologies at InMoment’s annual CX Elevated EMEA conference this week held on the campus of Aston University in...
InMoment Discover Receives New Product of the Year Award for Groundbreaking CX Intelligence Technology
American Business Awards bestows prestigious recognition on first-of-its-kind CX analytics innovation SALT LAKE CITY (May 11, 2017) -- Cloud-based customer experience (CX) intelligence leader InMoment today announced that recently launched, first-of-its-kind technology, Discover has been recognized as one of the top new products in the United States for 2017. Since its release, InMoment Discover™ has helped global brands across industries as diverse as telecommunications, finance, hospitality and retail...
InMoment Client Midcounties Co-operative Recognised for Top Customer Experience
--UK’s largest independent co-operative society receives 2017 Best Business Award BIRMINGHAM, UK (9 May 2017) -- InMoment, the leading cloud-based customer experience (CX) intelligence platform, is honoured to announced that client Midcounties Co-operative, the UK’s largest independent co-operative society, has been recognised for putting its customers first, winning the Customer Focus award at the 2017 Best Business Awards. Midcounties Co-operative was recognised for its Customer First programme, which it launched...
InMoment Hosts May 4 CX Best Practices Webinar: “Closing the Loop, Inside and Out”
Complimentary registration now open; supporting white paper available SALT LAKE CITY (May 1, 2017) — On Thursday, May 4, InMoment will continue its CX best practices series with “Closing the Loop: Inside and Out,” a free educational webinar that provides customer experience practitioners practical guidance on designing and executing a successful closed-loop system that both solves immediate customer concerns, and creates valuable business intelligence to enhance all areas...