News

Mitigate Risk and Measure Impact of Third-Party Delivery Services on Businesses Through Consumer Feedback

February 13, 2020

InMoment’s VP of CX Strategy, Andrew Park, weighs in on strategies brands can implement to make sure third-party delivery services aren’t hurting their business. “The restaurant brands making progress are the ones implementing solutions that give the brand as much control as possible in getting feedback directly from the consumer.” Read the full story here.

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