How Tesco Is Serving Britain's Shoppers a Little Better Every Day (CX Europe Presentation)

Video – November 30th, 2016

Tesco, a mammoth retailer with half a million employees across the globe, recently embarked on a very positive and important journey to learn the thoughts and feelings of its customers. Join Dan Portus, Insight to Action Programme Manager at Tesco, as he shares how the brand's new voice of the customer programme has engaged employees, increased market share, and ultimately served Britain's shoppers a little better every day.

Watch the Presentation