Eat, Drink, Play, Watch...and Listen: How Dave & Buster’s Uses CX Intelligence to Create Memorable Guest Experiences

Case Study – December 21st, 2016

The self-proclaimed home of eat, drink, play, and watch, Dave & Buster's promises exceptional service, fun for everyone, and something new at every visit. With a commitment to superior guest experience already in place, it partnered with InMoment to track its efforts over time and inform tactical and strategic improvements.

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