Mindshare's 2011 Outstanding Service Awards

October 12th, 2011

We are pleased to announce the winners of our 2011 Outstanding Service Awards™. Winners of this prestigious award include: Bridgestone Retail Operations, IHOP, Asurion, Hertz, Comcast, Arby's, Panera Bread, Papa Murphy's Take 'N' Bake Pizza, Aaron's, Inc., Sizzler, Bob Evans, Lifetouch Portrait Studios, and more. This year's recipients are recognized for their excellence in applying customer and employee feedback to improve their customers' experience. These awards were presented at our annual Best Practices Conference at the Canyons Resort in Park City, on September 22, 2011.

Customer Satisfaction Award for:

  • Most Consistent Rating Across the Enterprise

    • Aaron's Inc.
  • Greatest Improvement Using Customer Feedback

    • Sizzler USA
    • Bridgestone Retail Operations

Enterprise Feedback Management Award for:

  • Best Incorporation Of Enterprise Feedback Management Principles

    • Asurion
    • Comcast
  • Most Engaged in the Enterprise Feedback Managment Program: Executive Level

    • Arby's
    • Bob Evan's
  • Most Engaged in the Enterprise Feedback Managment Program: Store/Unit/Team Level

    • Panera Bread
    • Papa Murphy's Take 'N' Bake Pizza
  • Best Integratoin of Feedback in Training

    • Shari's

Employee Satisfaction Award for:

  • Most Engaged In Employee Satisfaction

    • Hertz
    • Lifetouch Portrait Studios
  • Rookie of the Year Awards:

    • IHOP
    • Peter Piper Pizza