CEO’s Notes: Mindshare’s 2012 Best Practices Conference [highlights]

October 16th, 2012

Mindshare’s 2012 Best Practice(s) ConferenceLast month, Mindshare Technologies hosted, quite literally, the best conference on Voice of the Customer best practices. So many of our amazing partners—who are just plain fun to be around—made the trip to Park City and sparked a thousand different conversations centered on customer feedback application. Together we discussed the impressive current state of VoC solutions (still vastly underused by the business world, by the way). We didn’t stop there, though, because getting “up to speed” is only half the battle. The second half of the battle was fought with previews and demos of tomorrow’s VoC solutions. Click “EXPAND” under each conference segment below to see videos, photos, and notes from the proceedings. Keep in mind there was a lot worth remembering.

WELCOME DINNER WEDNESDAY NIGHT

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CONFERENCE KICKOFF THURSDAY MORNING

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BREAKOUT SESSIONS THURSDAY MORNING (PT. 2)

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CLIENT PRESENTATIONS THURSDAY NOON

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KEYNOTE THURSDAY AFTERNOON (PT. 1)

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ROUNDTABLES THURSDAY AFTERNOON (PT. 2)

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SOCIAL EVENING THURSDAY EVENING

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CLIENT PRESENTATIONS FRIDAY MORNING (PT. 1)

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CONFERENCE CLOSE FRIDAY MORNING (PT. 2)

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AFTERNOON ON THE MOUNTAIN FRIDAY AFTERNOON

EXPAND Thanks again to everyone who came out. Thank you for being engaged. Thank you for being leaders, teachers, and partners alongside us. We’ll see you next year!